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Frequently Asked Questions about Pool Enclosures, Hot Tub Enclosures & Patio Enclosures

Polycarbonate should be regularly cleaned, in order to remove dirt from the surface. In most cases you just need to rinse the enclosure structure and polycarbonate with a stream of water (we find jet/power wash is the best). If there is a lot of dirt you can wash the enclosure with soapy water or mild detergents. Use a clean sponge to wash the surface of the aluminum structure. Do not use cleaning abrasive products, which could cause scratches on the surface of the polycarbonate. Please note that it is prohibited to use any product containing benzol, petrol, acetone or cleaning powder. It is recommended not to clean the polycarbonate when it is hot from the sun. Do not use sharp tools to clean the enclosure.

Securing of the enclosure against strong wind
To prevent the enclosure from taking off in a strong wind, it is necessary to keep the enclosure closed and locked into the rails. End panels must be closed and locked as well as any door or window. Do not slide any segment of the enclosure during a strong wind. No persons should be inside the enclosure during a strong wind.

Protection of the enclosure against heavy snow
You should prevent an accumulation of higher amounts of snow on the enclosure during winter. The weight of wet snow is several times higher than fresh snow. For example one foot of new snow weights 5.2 lbs/sf while 3-5 inches of compacted snow weighs 5.2 lbs/sf and 1 inch of ice weights 5.2 lbs/sf . When removing the snow from the enclosure, it should be done symmetrically, preferably from both sides at once, so that the structure is not unevenly loaded.

With the enclosure, can I use my Pool, Spa or patio all year round, especially in colder climates?
Yes, our enclosures are designed and built for year round use. The polycarbonate panels allow the sun’s rays in while providing good insulation properties. The enclosures frame is equipped with a vinyl sweep that seals in the warm air and keeps drafts out. This creates a warm enclosed environment, minimizing heat loss.

Will the enclosure protect me from the harmful UV rays from the sun?
Yes, the polycarbonate panels protect your skin from harmful UV radiation.

Will the enclosure prevent children from getting in?
The enclosure is equipped with locking devices/pins for each door to safely close doors to guard against unwanted entry.

What are the sizes for the Spa Domes?
Spa Dome Orlando™ 4000; 13’6” Diameter, 7’6” Height

Spa Dome Orlando™ 5000; 16’5” Diameter, 8’10 Height

Spa Sunhouse: 20’2” length, 13’6” width, 7’6” height

Spa Grand Sunhouse: 26’3” length, 16’5” width, 8’10” height

Oasis Small: 13’2” length, 13’6” width, 7’6” height

Oasis Large: 18’1” length, 16’5” width, 8’10” height

How big of an enclosure can I have for my swimming pool or Outdoor Living Entertainment area?
The widths are generally to 45 feet, and all lengths can be accommodated. However, this would be based on wind and snow load requirements where installed.

What are the Features and Benefits of polycarbonate?
Polycarbonate panels are 3mm – 10mm thick (Approx 1/8″ – 1/2″ thick). They provide the perfect combination of strength, high impact resistance, good acoustical insulation, high clarity and light transmission. The polycarbonate is virtually unbreakable, flexible, lightweight, and weather resistant and protects against harmful UV radiation.

What types and color options do I have for the polycarbonate?
The COMPACT polycarbonate for both, the pool and spa enclosures are available in Clear (Transparent), Bronze Shaded Panels (Smoked) for Privacy or Embossed (Translucent) for complete Privacy. Additionally, for the pool enclosures, the Twin Wall Honeycomb polycarbonate is available in Clear, Smoked, Green and Blue

What color options do I have for the aluminum frame?
Silver, White, Antique Brown, Charcoal and Wood like finish

What kind of foundation is required to install the enclosure on?
A flat, level surface is required. Any of the following is acceptable:
• Minimum 3.5″ thick foundation of reinforced concrete
• Pavers set in Concrete
• Wood/composite decking

What is the enclosure made of?
Polycarbonate panels and aluminum extruded arches; for years of maintenance free enjoyment.

Can leaves and bugs get into the enclosure?
No, as long as you keep the enclosure closed. The enclosure’s frame is equipped with a vinyl sweep that prevents outside elements from entering.

What does the enclosure come with?
The enclosure comes with all parts and material needed for installation. The shipment consists of tracks, polycarbonate panels with aluminum extruded arches, doors, and all necessary hardware with an installation manual.

What warranty is available?
Manufacturer’s limited warranty applies:
Polycarbonate panels: Fifteen Years
Aluminum arches and surface finish: Five Years
Packing elements, locks and other technical parts: Three Years
Installation, if performed by the manufacturer/authorized installer: Two Years

What holds the enclosure to the ground?
The enclosure is held to the track which in turn is anchored to the ground. This allows for easy operation and added security from heavy snow loads or during higher wind conditions.

Can I install the enclosure myself?
If you are a handy individual, you should be able to do so. The average dome enclosure requires two people, 2 – 4 hours to install. The floor rails are mounted to a flat surface, the panels are affixed to the rail, and the roof and doors are installed. Typical Pool enclosures require 2-4 people and take one to two days to install.

Who can install my enclosure, I don’t want to do it myself?
The enclosures are designed for an easy install by an authorized installer or a local qualified contractor in your area,

Do I need a building permit for this type of enclosure?
The building permit requirements are determined by your local city or municipality. If a permit is required, we can provide you with necessary documentation for you to obtain permit approval.

How do I clean the enclosure?
While very little maintenance is required, if you live in an area that produces a lot of dirt or dust, then occasional cleaning may be needed. The polycarbonate panels can easily be cleaned by hosing down with warm clean water or with a soft cloth made from 100% cotton, using a mild dish detergent solution and rinsing with warm water. NEVER use a solvent based cleaner (ammonia, etc.). AVOID using sponges or brushes that can scratch the panel’s surface.

Will the enclosure affect my property taxes?
It shouldn’t as it is not considered a permanent structure, to be sure, please check with your local municipality.

Is it normal that the twin-walled polycarbonate has condensation inside?
Yes, condensation inside the twin-walled polycarbonate is normal and it is impossible to avoid it. This condensed water is disposed by drain channels.

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