Home Gladly offers Free shipping on all orders delivered by FedEx Ground or FedEx Freight.
The shipping carrier will deliver your order curbside. The carrier will NOT deliver into your home, garage, kitchen, or elsewhere. If necessary, please arrange assistance to receive your order.
If the destination address is deemed undeliverable by the carrier, the customer may incur additional charges for alternative methods of delivery.
We do not ship to PO Boxes. Full insurance is included in all shipments.
If you do not receive your order you can contact us with your order and tracking number at email@example.com
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we start processing for shipment. Handling times on all orders are less than 48 hours.
When the order has shipped you will receive a confirmation email with a tracking number. Shipping time depends on your location and product type (weight and size) but should in most cases take less than seven business days.
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
No shipping outside the USA.
If an item requires an adjustment or alteration to the shipping address, a $200.00 fee will apply.
Our base "Curb-side" Pickup shipping is always completely free! This option usually takes between 5-7 days to arrive at your doorstep, after we ship the product.
Before a return authorization is approved for damaged goods, a warranty claim must be filed by emailing email@example.com and the item must be readily available to be inspected by the warranty service team. A return cannot be authorized if the warranty service team is not allowed to inspect the item.
IMPORTANT NOTE: All damages must be reported within 24 hours. If damage is reported after the 24-hour mark, the claim will be denied.
All product(s) must be returned in their original condition, never having been installed, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals, and all accessories.
Free shipping applies to 48 contiguous states. We do not ship to any islands, Alaska, Hawaii, Puerto Rico, Guan, Northern Marina Islands, United States Virgin Islands, any outlining mainland USA islands, or any international destination including Canada. We will NOT honor returns for shipments outside of our normal shipping range. In rare cases, the freight carrier may refuse to ship to a location in which the customer will be granted a refund.
Please reach out to firstname.lastname@example.org should you have any questions related to out-of-zone shipping.
DBA: Home Gladly
Entity Number: E14121012021-2
NV Business ID:NV20212081432
3204 Crescendo St, Las Vegas, NV 89129, USA
Las Vegas, NV 89129
Phone: (707) 844-0669