The Arteflame Black Label is a unique line of grills for those who desire a more contemporary, elevated style. The Black Label is made from the same high quality materials and craftsmanship you will find in our regular line. However, instead of the regular patina that develops on the original models, they are coated with a high temperature paint that gives the Black Label its distinguished Black Finish.
Due to the extra time and nature of this process, these grills will require more care and attention than our regular grills. Exposure to extreme temperatures changes or rough handling can cause chipping or cracking which may require periodic touchups.
We know you will enjoy your new Limited Edition Black Label Grill for years to come!
The Arteflame fire pit looks like a piece of art and doubles as a fire pit. The seamlessly spun bowl is crafted from a single piece of corten steel. Corten steel is also called "weathering" steel is designed to stay outside year round. The Euro style base gives a beautiful modern look to any backyard setting.
Arteflame grills are designed to last a lifetime so they are all steel and very heavy. Complete product pallets can weigh over 500lbs.!
Note: Cooktops and grill grates sold separately
Returns & Exchanges
Any item can be returned within 14 days of purchase within these guidelines; New, unused, unassembled, and resalable items in their original unopened packaging are eligible for a refund less shipping costs. We can not accept any returns that have been used. When a returned item is not in its original condition, damaged, or missing parts, only partial refunds can be granted. We retain the right to charge a 20% refinishing fee on any returned item.
All returns/exchanges require a Return Merchandise Authorization (RMA) number. The RMA number must be clearly marked on the outside of the box. The cost to ship the product back to Arteflame will be paid by the customer. (Unless we made an error). In cases when there is a product exchange, the cost for shipping on any new product(s) is paid by the customer.
Any products returned where shipping was FREE or discounted (Flat Rate) during purchase, we will have our actual shipping cost deducted from the return or in the case of discounted (flat rate), the difference in shipping cost.
If you need to return an item, email email@example.com for your RMA number. After 14 days, Return Merchandise Authorization numbers will not be issued and returns will be accepted on a case by case basis and may be subject to a restocking fee.
Not sure if you got the right part?
We do our best to accurately list model numbers, parts and their correct dimensions. However, many times part numbers will change while model numbers remain the same. Feel free to ask us for help. If you are confident that your part will not work, we do offer returns and exchanges. Please read through the requirements to see if your return is eligible for a refund.
Please contact firstname.lastname@example.org for return instructions.
Refunds are automatically applied to your credit card or original method of payment. Shipping and Handling fees are non-refundable on all orders unless of course it is our mistake. Any orders that use a coupon or coupon code are final.
We will replace any item that somehow is defective or damaged due to our manufacturing or handling process at our discretion. If you need to exchange an item, send us an email at email@example.com for exchange instructions.
You are responsible for shipping your return item. Shipping costs are non-refundable. On all items where shipping was prepaid or included, the original shipping cost will be deducted from your refund. Any shipping cost incurred by Arteflame will be deducted from your refund.
Canceling An Order
Orders can be cancelled, however only until they are shipped.
If you refuse your merchandise or fail to accept delivery of an item you will be charged for return shipping charges as well as a 20% restocking fee.
NOTE: You should consider using a trackable shipping service or purchasing shipping insurance.