The Evansport 2-person sauna is packed with features and the natural Canadian hemlock wood adds appeal and beauty to any decor. The Evansport sauna uses 7 advanced carbon nano heaters to provide a smooth evenly dispersed heat. The Evansport also boasts the most spacious interior of all 2-person saunas on the market offering a full 6 inches more leg room than comparable models. Standard features include both interior and exterior control pads, movable ergonomic backrests for comfort, 7-color chromatherapy mood lighting system and an FM radio w/CD player. Standard features also include an oxygen ionization air-filtration system, interior reading lamps, cup holders and more.
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Cancellations & Returns
You can return all items purchased from sunraysaunas.com within 20 days from the shipping date when it leaves the warehouse if units are brand new and uninstalled. The item should be in its original condition (including packaging, manuals, accessories, original crate, etc.). Refunds will be processed within 3 business days from the time the return is received at our warehouse. Due to the high risk of damage when shipped back to our location, you must package the product the same way you received it including any shrink wrap, tape, and form. This will help prevent damages back to us. Damaged packages shipped back to us due to poor packaging may result in a restocking fee of up to 25%.
Defective Products Policy
Please open and inspect all items once they arrive. You have up to 30 days from the date of delivery to notify us of any broken or defective items. If you receive a broken or defective product please contact us at 1.800.976.5530. Defective or broken items will be replaced or repaired at no charge once we receive notification of the defect or damage. After 30 days, any broken or defective items will be covered under our standard warranty policy.
SunRay Saunas™ have a 7 Year Warranty against defects in materials and workmanship. To receive the warranty, the warranty registration card must be filled out completely and returned within (90) days of sauna purchase. This 7-Year Warranty covers the structure of the sauna. The radio and other electronic parts in the SunRay Sauna™ are covered by a limited 18-month warranty.
Please notify SunRay in advance of any sauna warranty claim prior to shipping the sauna back. Contact our warranty claim department firstname.lastname@example.org.
If the warranty claim department determines that the item must be returned, it must be returned with a receipt showing date of purchase, purchase price, and the dealer from which the sauna was purchased. No warranty claim will be honored without a receipt.
The freight on the item when returned must be prepaid.
Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. NO REFUNDS will be given.
Improper installation, misuse, or damages resulting from acts of nature will render this warranty null and void.
This warranty is in lieu of all other warranties expressed or implied and no responsibility is assumed for future damage due to misuse. SunRay Saunas™ are intended for INDOOR USE ONLY – outdoor installation of the sauna WILL VOID THE WARRANTY. We are not responsible for damage to the sauna due to improper installation or misuse. Additional actions that will void the warranty are:
Use of lacquer or paints, placing sauna on non-approved surfaces, and outdoor applications. Surface cracks are not considered defects in material or workmanship, as they are normal characteristics of all wood.
To file a warranty claim send the warranty registration form to:
SUNRAY SAUNAS Warranty and Repair Dept. 7494 Industrial Park Road, #M Mechanicsville, VA, 23116